Management system guidance
8.2 Requirements for Products and Services
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Our range of templates cover the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, and offer an easy way to implement your next management system.
8.2.4 Changes to Requirements for Products and Services
You should seek and record evidence that your organization has ensured that all relevant documented information; relating to changed product or service requirements, is amended and those relevant design personnel are made aware of the changed requirements. If customer requirements have changed, all related documents must be amended and the relevant personnel must be informed. If you need a procedure and forms to help control essential customer requirements, click here.
Define your organization’s arrangements for amending documented information and communication of changed requirements e.g. updated contract review records, amended orders/contracts, memos, change notices, quality plans, meeting minutes, together with communication to relevant interested parties (persons within or outside the organization that may be impacted by the change).
More information on PDCA
Planning
Context
Planning
Support
Doing
Support
Operations
Checking
Monitoring, measurement, analysis and evaluation
Acting
Improvement
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